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Ordering Details

There is no minimum order size. You can order anything you see listed. Quantities are limited to what you see. As orders are placed, the quantities go down instantly. We upload new foods as they become available.

When ordering, you will see a confirmation message appear when your order has been successfully submitted. If you do not see that confirmation, then your order has not been received. You will also receive a confirmation email. If you don't get it, be sure to check your spam folder. It should be there somewhere.

IMPORTANT: Most items you choose may be priced by weight, so you won't know the exact weight or price until we make up your order. However, our shopping cart system is designed to put in an approximate weight. In most cases, the final total price will be close to the shopping cart total price. When we complete your order, the final confirmation email will have the exact pricing. A copy of that invoice will remain available to you in your login account.

 


Farm Pickup Orders

If you can pickup your order at our farm, you can order from our online inventory at any time. We will contact you to arrange a pickup time that is convenient. If you have something in mind, please fell free to let us know your thoughts in the comment section of the order form.

Delivery And Pickup Details

For some neighborhoods, we may offer home delivery for customers within a specified delivery zone. If you choose home delivery, you must leave a cooler in the outside location you specified on your order.  Pick a location where it will be safe and out of the sun.  We'll put your order into that cooler.  It's also great to save some bubble wrap from packages you receive and keep it in the cooler.  We'll use anything you leave in the cooler to further wrap your products.  Wrapped frozen products in a cooler in the shade stay frozen nicely.

We reserve the right to refuse any home delivery orders which we deem to be outside our delivery zone.  We'll do the best we can, but we really do need to keep our home delivery customers clustered.  If your home location is a problem, we'll contact you to see if you want to cancel the order or choose the following option.Cooler

For those who don't want home delivery, or who live/work outside our delivery area, we have an option for you.  We'll be happy to meet all of you at the delivery location during the time specified on the delivery schedule.

 


Our Neighborhood Delivery System

As part of our marketing outreach, we are beginning to target specific neighborhoods for delivery. For that to work for us, we need to deliver all the orders at one time, and we need enough orders. The following outlines the process:

1. Each delivery neighborhood has an ordering and delivery schedule on our Delivery Options page.

2. Customers can place food orders during the "ordering window" period for their delivery location.

3. After the ordering window closes, we assemble those orders and deliver them according to the schedule.

4.Customers meet us at the delivery location during the "pickup window" to pick up and pay for their orders.

5. Please be sure to bring your own cooler/boxes/bags as needed to carry away your food products.

 


Interested in a Farm Fresh Meat Subscription?

How it works: 


Monthly pick up: members pick up on Tuesdays in Dubuque, Thursdays in Cedar Rapids, and Fridays in Cedar Falls at the specified times. Membership shares are ready the first or second week of the month and members are notified when they are ready via email.

Home delivery is available for $5-$8 per share—check our delivery map to see if you’re in our delivery area.  

Meats cuts come frozen and vacuum wrapped

Want to pick up your meat directly from our farm? Email Jen at bearcreekacresdairy@gmail.com to schedule a time. 

You will receive email reminders that contain CSA information, cooking suggestions and other fun farm facts

You can give a membership as a gift! Simply fill out the recipients information when you purchase the membership online

You can have someone pick up your box for you---just email or call Jen to get this arranged

Special requests? Maybe you don't like pork? Is bacon or a particular flavor of sausage not your thing? Let Jen know and we will try to accommodate you as best we can or make a substitution.

Need to skip a month? No big deal! Life happens! CSA members can pause/skip one month if they give notice by the 15th of the month. If you need to pause for longer you can rejoin the CSA anytime and if there is a waitlist former members get priority. 

Want to cancel? Again, easy peasy. Just notify Jen by the 15th and you won’t be charged for the next month. If you request to cancel after the 15th you will be charged and receive meat only for the following month. 

 


Things You Need To Know

If you must cancel an order, please call us ASAP.

 


Something We Hope You Will Do

 

Please please please tell others in your neighborhood about our services. Anyone you know can order as long as they can meet us at that delivery location and time. We rely on word of mouth advertising to expand our business and keep delivery costs low.

Thank you!

 

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